not to do with customer service but.....

[mad$een]

i got an avatar thats 64 x 64 and thats the maximum-how come when i try to put it on it doesnt work?

[access]

The other maximum on an avatar is file size 20000 bytes. That would be a huge file size for a 64x64 image, so it seems unlikely.

Try another 64x64 image and see if it works. If not, try a slightly smaller image (63x63) - maybe the size has to be less than 64, I don't know.